What you get
Software Entitlement - As part of a maintenance subscription, you receive an ArcGIS Online subscription and ArcGIS Pro at no additional cost. The number of named users for ArcGIS Online and ArcGIS Pro will be equal to the total number of ArcGIS for Desktop licenses current on maintenance.
Software Updates and Technical Support – Receive the latest version of your ArcGIS software as soon as it is issued, following the date of your maintenance purchase. Esri EA provides a quality support service that includes installation, configuration, trouble shooting and license reset.
Complimentary Passes to our User Conferences
The maintenance program entitles participating Esri EA customers free admission fees to our annual regional and international conferences including the Esri EA User Conference depending on products licensed.