Telecommunications Through Location Intelligence
Location Intelligence for Telecommunications
Location intelligence is fundamental to all communication services—mobile and fixed,
residential and enterprise. Esri’s ArcGIS is a complete GIS for telecommunications that
empowers all aspects of an organization with geospatial infrastructure powered by the Esri
Network Operations & Maintenance
GIS optimizes resource & network optimization Unifies OSS/BSS through a common understanding of location. Enhances real-time situational awareness.
Sales & Marketing
GIS ensures higher return on investment (ROI) and revenue growth. Locate new opportunities and upsell potential with spatial analytics.
GIS improves customer service. Located based customer sentiment reporting. Engage customers with mapping and visualizations.
Planning & Engineering
GIS supports 5G, fiber, and software defined network (SDN) rollouts. Support remote engineering with geospatial planning tools and geographic data. One complete system to manage network planning, fulfillment, and assurance.
GIS gives telecoms an advantage
Location intelligence is fundamental to all communication services— mobile and fixed, residential
and enterprise. Esri’s ArcGIS is a complete GIS for telecommunications that empowers all aspects of an
organization with geospatial infrastructure powered by the Esri Geospatial Cloud. ArcGIS offers a GIS system of
record, system of engagement, and system of insight that leverage the power of location intelligence to
directly support planning and engineering, network operations and maintenance, customer service, sales and
marketing, and IT. With ArcGIS, meet your organizations’ next gen network initiatives and digitally transform
The network itself is the lifeblood of a communications service provider. Field employees
and contractors are constantly at work building it, adding customers to it, expanding it,
fixing it, and monitoring it. Use the power of location to optimize that work, facilitate near
real-time updates between the field and office, and keep customers and field employees
safe and informed.
Communications service providers collect massive amounts of data: about customers,
about the network itself, network usage, wifi hotspots, and much more. Adding ArcGIS to
your analytics portfolio brings the power of location to bear: visualize data on a map for
greater understanding, or incorporate location or space/time variables to seek deeper
insight. Location Analytics exposes patterns or trends not often detected from tables
alone and then helps explore why that trend might be happening or what is likely to
happen if it continues unchecked.
A communications service provider is only as good as their network and the best ones
consistently innovate to provide attractive options to customers. Whether you’re building
5G networks, deploying small cells, densifying fiber, implementing SDN, delivering fixed
wireless, or adopting DOCSIS 4.0, all networks have one thing in common: where they
happen. ArcGIS uniquely leveraging that common characteristic to deliver real-time
Communications service providers are evolving the services they offer not only to meet
customer demand but to gain new markets and use cases. The emergence of IoT and
smart devices is transforming the connection needs of consumers, businesses, and
government organizations. ArcGIS adds mapping and location capabilities to XR
offerings, enhances drone and 3D data acquisition workflows, and powers Smart initiatives
such as cities, utilities, and beyond.
As networks evolve to meet the explosive increase in customer demand, communications
service providers must digitally transform the way they run their own businesses to stay
competitive. Workflows and processes that satisfied needs 5, 10, or 20 years ago simply
won’t scale. That’s why communication service providers are turning to ArcGIS to replace
paper forms with connected apps and web services based workflows to facilitate near real
time exchange of information.
Enable Digital Transformation across the Organization.
Check out our Telecom GeoNet Community – ask questions, read and post blogs and find content about Telecommunications.
Get the latest information about Esri can help modernize how Telecoms manage their assets
SCTE Cable-Tec Expo 2020
Virtually join and experience the SCTE•ISBE Cable-Tec Expo on October 12-15, 2020.
Infrastructure Management & GIS Conference (IMGIS)
In a one-time crossover virtual event, join and experience the Esri IMGIS conference.
Esri & Fiercewireless
In today’s broadband economy, geospatial technology matters more.
Location Intelligence for Telecommunication
To learn more about how ArcGIS can help your organization , download our e-book Location Intelligence for Telecommunications.
Putting the Geospatial in 5G
Everything in telecommunications happens somewhere. The enterprise GIS solution platform merges with major networks to help you stay ahead.
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